FAQ & Etiquette
The room runs on respect.
Answers to the questions we hear most, then the few simple guidelines that keep the experience clean, quiet, and powerful for everyone.
FAQ
Before your first session.
- How long is a session, and what is included?
- Every booking is a two-hour window. It includes the 190°F+ traditional hot-stone sauna, the 42–50°F cold plunges, showers, and the recovery lounge with water and hot tea. Most guests run two or three full heat-to-cold cycles in that time.
- Are sessions private or shared?
- Shared. You book a two-hour window in a 16-person retreat and move between the sauna, the plunges, and the lounge at your own pace alongside other guests. If you want the room to yourselves, book a half-day or full-day private event from the pricing page.
- What should I bring?
- A towel, a robe or wrap, and a water bottle (no glass). Wear a bathing suit appropriate for a group setting. Forgot a towel? Rentals are $3 at the front desk.
- I have never done contrast therapy. Where do I start?
- Shower first, then 8 to 12 minutes in the sauna, rinse, 30 to 90 seconds in the cold plunge, then 5 to 10 minutes in the lounge. Repeat as time allows. The full beginner and experienced protocols are on this page, and we will walk you through it on your first visit.
- How long should I stay in the sauna and the cold plunge?
- Beginners: 8 to 12 minutes in the sauna and 30 to 90 seconds in the plunge. Experienced guests: 15 to 20 minutes in the sauna and 2 to 6 minutes in the plunge. This is non-competitive; pay attention to your body and stop early if you need to.
- What are the red light room and compression therapy?
- Add-ons to any session. Red light therapy is a 30-minute session in a dedicated room: $30, or $15 for members. Compression therapy is 20 minutes in sequential compression boots for the legs, hips, and glutes: $25, or $10 for members. Thrive Plus members get four of each every month.
- Do I need a membership?
- No. A single two-hour session is $45, and first-timers can use code FIRST25 at checkout for $20 off. Memberships start at $99 a month for four sessions, with unlimited $25 guest passes on every tier.
- Can I bring a guest?
- Members can bring a guest to any session for $25 a visit, with no limit on how many. Non-members simply book their own session.
- How do I book?
- Online through the booking page or the Gymflow Members app. Sessions are reservation only, so book ahead rather than walking in. Each guest must have their own profile and their own session booked.
- Where is Rejuuv-n?
- 1155 W. 4th Street, Suite #211, Reno, NV 89503, on the second floor in Northwest Reno. Hours, phone, and email are on the contact page.
Retreat Etiquette
How we keep the room sacred.
01
Privacy is Priority
We encourage social wellness, but the retreat can be used as private space too. Be mindful of others. We encourage phones off, for privacy and peace.
02
Communication is Key
If you're uncomfortable, speak up calmly. Need help? Let our staff know. We're here.
03
Personal Space
Some areas are intimate. Whenever possible, give everyone a reasonable amount of personal space.
04
Appropriate Attire
Bathing suit appropriate for a group setting. Towel/wrap or robe outside the sauna and plunge. No personal undergarments in therapy areas. They aren't sterilized.
05
Preparedness
Bring your own towel, robe, and water bottle. No glass water bottles. Forgot a towel? Rentals are $3 at the front desk.
06
Alcohol & Substance Use
Zero-tolerance policy. Substances impair judgment and health. Please refrain before and during your visit.
07
Cleanliness
Shower before sauna or plunge to remove lotions, fragrances, makeup. Wipe down benches with your towel after use.
08
Hydration
Drink water before, during, and after. Fill station and hot tea provided. No glass containers.
09
Hygiene
We provide each guest a Turkish hand towel to sit on in the sauna to keep natural skin oils off the benches.
10
Showers
This is a communal space, not your personal shower. Manage time respectfully. Please don't clear sinuses in the shower. Dry off thoroughly before entering the sauna.
11
Cycle Awareness
Pay attention to your body. This is non-competitive, and improper use carries real risk. Respect your booking time so everyone gets a turn.
12
Personal & Political Views
An inclusive, judgement-free zone. We discourage open discussion of political and personal views inside the facility.
Recommended Cycles
Two hours. Two protocols.
Pay attention to your body and its capability. This is a non-competitive activity with serious health risks if used improperly. Plunge temps and what to expect are on the cold plunge in Reno guide. The heat-and-cold practice is on contrast therapy in Reno. The traditional hot-stone room (not infrared) is on sauna in Reno.
Beginner
120 min · easy- 01
Shower
Remove lotions, oils, fragrances. Dry thoroughly.
- 02
Sauna
8–12 minutes. Pay attention to your tolerance.
- 03
Rinse
Wash off sweat before the plunge.
- 04
Cold Plunge
30 to 90 seconds, mindful of your limits.
- 05
Dry & Recover
5–10 minutes. Rehydrate. Relax.
- 06
Repeat
Cycle as time allows. Every two-hour window is unique.
Experienced
120 min · moderate- 01
Shower
Remove lotions, oils, fragrances. Dry thoroughly.
- 02
Sauna
15–20 minutes. Pay attention to your tolerance.
- 03
Rinse
Wash off sweat before the plunge.
- 04
Cold Plunge
2–6 minutes, mindful of your limits.
- 05
Dry & Recover
5–10 minutes. Rehydrate. Relax.
- 06
Repeat
Cycle as time allows. Listen to your body.