Privacy Policy

Age Requirements

By using this website, You represent that You are at least 18 years of age. We do not target our services to minors and do not intentionally collect data from anyone under 18 online. Minors using the facility must be accompanied by a legal guardian under the terms of our Terms & Conditions.

Email Communications

We primarily communicate with members and guests by email. By providing your email address, You consent to receive transactional emails (booking confirmations, membership notices, schedule changes) and, if You opt in, periodic marketing emails about specials, events, and updates. You may unsubscribe from marketing emails at any time using the link in any such email. Unsubscribing from marketing does not stop transactional emails required to deliver the Service You requested.

SMS & Mobile Data Disclosure

We do not send marketing SMS messages. The Gymflow booking platform may send transactional SMS (such as booking reminders) if You have provided your mobile number and enabled SMS notifications within your Gymflow account. You may opt out of those notifications in Gymflow at any time.

No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors that support our operations (such as the booking platform itself) is permitted. Text messaging opt-in data, consent records, and mobile identifiers are never shared with any third parties for marketing.

Interpretation & Definitions

Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

• Account means a unique account created for You to access the Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
• Company(referred to as “the Company,” “We,” “Us,” or “Our”) refers to Urban Glow LLP, DBA Rejuuv-n, 1155 W. 4th Street, Suite #211, Reno, NV 89503, United States.
• Cookies are small files placed on your device that store browsing information.
• Country refers to: United States.
• Device means any device that can access the Service.
• Personal Data means any information relating to an identified or identifiable individual.
• Service refers to the Website, the Booking Platform, and the Facility.
• Service Provider means a trusted subcontractor engaged solely to support the operation of the Service (for example, Gymflow as our booking and payment platform).
• Third-Party Social Media Service means a platform through which You may log in to the Service.
• Usage Data means data collected automatically through use of the Service.
• Website refers to Rejuuv-n, accessible from rejuuvn.com.
• You means the individual or legal entity accessing or using the Service.

Personal Data We Collect

While using our Service, We may request the following:

• First and last name
• Email address
• Phone number
• Mailing address (when required for billing)
• Payment information (collected and processed by Gymflow and its payment partners; We do not store full card numbers)
• Emergency contact and any health information You voluntarily disclose on a liability waiver or intake form
• Booking history, membership tier, and session preferences

Usage Data

Usage Data is collected automatically and may include:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Date and time of visits
• Device identifiers and diagnostic data

When accessing the Service via a mobile device, limited technical data may be collected solely for functionality, performance, and security.

Booking & Membership Data via Gymflow

All bookings, memberships, session packs, and payments are processed through Gymflow, a third-party booking and membership platform (gymflow.io). When You book a session or purchase a membership through our website, You are interacting with Gymflow’s embedded interface, and the data You enter is transmitted to and stored by Gymflow on our behalf as a Service Provider.

Gymflow processes this information in accordance with its own privacy practices and contractual obligations to the Company. Categories of data shared with Gymflow include your name, contact information, payment details, booking history, and membership status. We use this data solely to operate the Service.

Information from Third-Party Social Media Services

The Company may allow account creation or sign-in through third-party services such as Google, Facebook, Instagram, Twitter (X), or LinkedIn, via Gymflow or other authentication providers. If You choose to register through a third-party service, We may receive Personal Data already associated with that account strictly for authentication and Service functionality.

We do not share this information with third parties or affiliates for marketing or promotional purposes. If You voluntarily provide additional information during registration, You grant the Company permission to use and store that information only for Service operation; we do not share it with third parties for marketing.

Cookies & Tracking Technologies

We use Cookies and similar technologies exclusively to operate, maintain, and improve the Service. Cookies are used only for:

• Essential website functionality
• User preferences
• Performance and analytics

You may disable Cookies in your browser settings; however, some features of the Service (including the embedded booking interface) may not function properly without them.

How We Use Your Personal Data

The Company uses Personal Data solely for the following purposes:

• To provide and maintain the Service
• To manage your account, bookings, and membership
• To process payments through Gymflow and its payment partners
• To perform contractual obligations
• To communicate Service-related updates via email, phone, or transactional SMS
• To respond to inquiries and support requests
• To improve Service performance and user experience
• To comply with legal obligations (including tax and waiver record-keeping)

We do not use Personal Data for third-party marketing or promotional purposes, and we do not share Personal Data for such purposes.

Data Disclosure (No Sharing)

We do not sell, rent, trade, or share your Personal Data with third parties or affiliates for marketing. Personal Data is disclosed only when strictly necessary in the following limited circumstances:

• Operational Support: Disclosure to trusted subcontractors who provide essential services (Gymflow for booking and payment processing, hosting providers, analytics providers, customer support tools). These parties are contractually obligated to protect your information and may only process it on Our behalf.
• Business Transactions: If the Company undergoes a merger, acquisition, or asset sale, Personal Data may be transferred as part of that transaction, subject to confidentiality and applicable law.
• Legal Obligations: Disclosure may occur when required by law, court order, or lawful government request.

No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data, consent records, and mobile identifiers are never shared with any third parties for marketing.

Retention of Your Personal Data

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations (including health-waiver retention and tax record-keeping requirements). Usage Data is retained for internal analysis and security purposes and stored for the minimum duration required.

Transfer of Your Personal Data

Your information may be processed in locations where the Company or its subcontractors operate, including data centers within the United States. We take reasonable measures to ensure data protection consistent with this Privacy Policy.

Your Rights — Access, Correction & Deletion

You have the right to request access to, correction of, or deletion of your Personal Data. Requests may be submitted by contacting Us at the details below, or through your Gymflow account settings for booking-related data. Certain data may be retained where legally required (for example, signed waivers and financial records).

Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Service does not knowingly collect Personal Data from individuals under the age of 13. Any such data discovered will be promptly deleted. Use of the facility by minors requires guardian consent under our Terms & Conditions.

Links to Other Websites

The Service may contain links to third-party websites, including Gymflow, social media platforms, and partner sites. We are not responsible for their privacy practices and encourage You to review their policies independently.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date. If we make any material changes, we will notify You either by email or by posting a prominent notice on our website.

Contact Us

If You have questions about this Privacy Policy or want to exercise any of your rights, contact: